Arbor - Leadership Team

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Arbor's Leadership Team

	Paul Dunn is President of Arbor E&T. He has over 18 years’ experience in program development and strategic planning. His strong leadership skills and strategic development efforts have resulted in substantial business growth in the areas of youth, special needs, and other human services programs. Mr. Dunn has served in a number of different capacities for ResCare—Arbor’s parent company—including Chief Development Officer. As Executive Vice President of ResCare’s Division for Youth Services, he oversaw programs in nine states and Puerto Rico that provided a wide array of specialty services to at-risk youth.

	George Crocker is a Senior Vice President and the Chief Operating Officer for Arbor’s Western Region. He has more than 35 years’ experience in leadership and managerial positions with a successful record in facilities preparation, personnel management, budgeting, organizational design and effectiveness, planning, administration, training, and project management. In addition, Mr. Crocker has 12 years progressive experience in development of workforce services and program implementation. Educational credentials include an M.S. in Public Administration and a B.A. degree in Economics/Business Administration. Mr. Crocker provides operational guidance and administrative support to all Arbor projects in the Western Region.

	Elizabeth P. Coley is Senior Vice President of Development. She has over 25 years of experience in workforce development. Ms. Coley directs Arbor's company-wide efforts to identify research, analyze, and bring to fruition diverse growth opportunities nationally and internationally. Her expertise includes strategic planning, multi-media marketing, innovative program design, curriculum design, partnership building, and project management. Ms. Coley serves as an internal project consultant and trainer and is a frequent presenter at national and regional workforce development conferences. She works closely with key staff throughout the ResCare family of companies to explore how best to align our diverse resources with the needs of the people we serve.

	Robert Knight is the Managing Director of the Arbor Workforce Institute. Located in Washington D.C., the Institute provides legislative information, policy analysis, best practices, and learning opportunities for workforce professionals, educators, and members of state and local workforce policy boards. Before joining Arbor, Mr. Knight served for 22 years as President of the National Association of Workforce Boards (NAWB) and its precursor, the National Association of Private Industry Councils (NAPIC). He has also served as Professional Staff Member with the United States Senate Subcommittee on Employment and Training. During Mr. Knight’s two years with the U.S. Senate, he was responsible for employment and training policy and legislation, including the Comprehensive Employment and Training Act (CETA) and the Private Sector Initiative Program. Mr. Knight began his career as a workforce planner in Milwaukee County, Wisconsin.

	Jerry Abel, Vice President of Pricing, has over 39 years’ experience in operational management, budget development and administration, personnel management, and customer service and over 27 years experience with the Texas Department of Human Services and the Texas Department of Protective and Regulatory Services, with 21 years in senior management positions. For the last eleven years he has served in the private sector in the same functional capacity as a senior manager. Currently, Mr. Abel develops pricing and staffing models and provides budget management and operational reviews for all major workforce development proposals. Mr. Abel has a B.A. in economics and history from Southwestern University in Georgetown, TX, and has pursued graduate studies in finance and public administration at the Institute of Public Affairs, University of Texas, Austin, TX.

	Dan Brice, Vice President of Arbor E&T Divisional Finance, is a licensed Certified Public Accountant with over 30 years of experience in organizational planning and implementation, cost controls, budgeting, profit planning, and system implementation. His responsibilities include overseeing Arbor's financial reporting, including the billing process, employee payroll, internal and external audits, accounts receivable and collections, budgeting, review of contract modifications and/or proposals, and general ledger analysis. Mr. Brice was formerly Vice President and Treasurer, Vice President and Corporate Accounting Manager, and Division and Corporate Controller at ResCare, Inc., Arbor's parent company. He is a member of the Kentucky Society of CPAs and the American Institute of CPAs.

	Charles A. Cianfrani is a Vice President and Managing Director of Arbor's Quality Consulting Group. An internationally recognized authority on quality management, Mr. Cianfrani is also a U.S. Expert Representative to the International Organization for Standardization (ISO) committee which is responsible for quality management standards. In conjunction with this group, he participated in writing ISO 9001:2000. Mr. Cianfrani has successfully implemented quality management systems on six continents and led a project to develop and implement an ISO 9001:2000-certified quality management system for a One-Stop in Wisconsin, believed to be the first ISO-certified One-Stop. He was also instrumental in leading ResCare-operated Job Corps centers to ISO certification. Mr. Cianfrani and his group assisted Arbor E&T, LLC, in obtaining ISO certification for TANF, One-Stops, and youth programs. He has published six books on quality management.

	Nandi Jones-Clement is the Regional Vice President for Arbor E&T’s North Central Region, Ms. Jones-Clement is responsible for program operations and business development in Ohio, Illinois, Georgia, North Carolina, and targeted program sites in Pennsylvania. She has more than 15 years of experience in human and workforce services and has worked in the public and private sectors for both non-profit and for-profit agencies. Ms. Jones-Clement is experienced in program design, team building, creative problem solving, and managing for quality outcomes. Prior to joining Arbor, Ms. Jones-Clement managed successful employment and family services programs in Maryland, Delaware, Virginia, Philadelphia, and Washington, D.C.

	Terri Leisten, Vice President of Youth Services, is a University of Dayton graduate and has dedicated her career to supporting workforce professionals and educators who seek to serve the country’s most at-risk youth. Early in her career, she was named “Teacher of the Year” by the Ohio Department of Education. Ms. Leisten is currently Vice President for Youth Services and provides leadership and guidance to the various youth services programs within the company. She has been instrumental in providing new models for nationally-recognized youth programs that provide opportunities for thousands of youth to gain self-sufficiency. Ms. Leisten has served on the planning committee for the NAWDP and NYEC Youth Conference, spoken at various national conferences and received the PepNET Award and Recognition of Excellence on behalf of Arbor's dedication to serving today's youth.

	Luis Macias is Arbor’s Regional Vice President for Texas, Oklahoma and surrounding states. He has over 25 years’ progressive administrative and management experience in workforce development including Director of Workforce Development Division for Texas Workforce Commission. His expert program knowledge, policy planning, and program development experience, both at the administrative and direct service delivery level, are essential in the administrative oversight of Arbor’s Texas workforce development and child care services contracts.

	David Meara is a Regional Vice President. A graduate of both St. Joseph’s University and Penn State, Mr. Meara has more than 32 years of workforce/human services and employment services experience. Prior to his work in the private sector, Mr. Meara was employed in Philadelphia managing the day-to-day operations of a welfare office and in Delaware as State Director of Quality Control for TANF, Food Stamp, and Medicaid programs. His current responsibilities for Arbor East include oversight of all operations in the Mid-Atlantic Region. Geographic responsibilities are the states of Pennsylvania, New Jersey, Maryland, Delaware, and Washington, D.C. Program responsibilities include TANF, Youth, and Foster Care.

	Stuart Milk, Vice President of Placement Support, has over 20 years of experience in both the public and private workforce services sector. His experience has included the operational management of award wining Adult, Youth, and Dislocated Worker programs as well as directing regulatory compliance and oversight of constituent relations. Mr. Milk serves on the board of the National Association of Job Training Agencies and has provided leadership for a broad range of agencies. Mr. Milk has presented both nationally and internationally on a variety of leading edge employer-focused workforce. Mr. Milk’s current responsibilities include bringing national employers and workforce delivery systems together to meet both regional and national economic and employment demands. A team of highly qualified National Placement Support Directors, headed by Mr. Milk, provides a continuous network for employer based solutions on current workforce issues and trends.

	Dianne Owens, a Regional Vice President, has been providing leadership in the public sector since 1989, Ms. Owens currently supervises contracts in Oregon and targeted areas of California. Her proactive, innovative approach to serving the public is exemplified in her creation of KIDS Network, an alliance of government, education, and private sector agencies to better serve children and families in Santa Barbara County. She also played a significant role in persuading the Board of Supervisors to set countywide goals and participate in a re-organization process that involved all county departments. Ms. Owens also assisted in the development of a countywide plan for Information Systems.

	Karen Ramage, a Regional Vice President, has almost two decades of government contracting experience, Ms. Ramage is a proven leader in the field of Workforce Development. She has held key executive and management roles in both private-for-profit and non-profit businesses and has experience in staffing, strategic planning, organizational development, resource and financial planning and management and customer and business relations. Ms. Ramage currently oversees Arbor E&T’s projects in Nevada, Oklahoma and some projects in California.

	Gary Rudzianis, a Regional Director, has more than 30 years experience in providing workforce and human services in the public and private sectors. He currently manages workforce services operations in Idaho, Wisconsin, Kansas and Nebraska for Arbor E&T. Mr. Rudzianis possesses substantial skills and knowledge in administering contracts for a broad array of projects and provides strong, innovative leadership, based on his background in operations management and social work studies, to the teams he manages.

	Marcia Salovitz is the Regional Vice President for Arbor’s WeCARE program in New York City. Ms. Salovitz has 12 years’ experience in management, vocational rehabilitation, program development, and inter-governmental relations. Previously, in her work for the U.S. Department of Heath and Human Services, Office of Family Assistance, Ms. Salovitz provided States and foreign governments with technical assistance on welfare and disability programming. As New York City began implementing innovative reform of its welfare system which has come to be praised as a model for the rest of the nation, she managed the PRIDE Program, the first major welfare-to-work initiative for people with disabilities. A graduate of the University of Massachusetts with a Master’s in education from Long Island University, Ms. Salovitz has presented at National and International meetings on disability topics including TANF and the President’s Healthy Marriage Initiative.

	Nancy Thompson, the Regional Vice President for Florida, is a workforce development professional with over 23 years of management, contracting, operational, business services, and performance experience. She currently oversees Arbor E&T’s operations in the state of Florida for workforce development and early learning contract agreements. Oversight includes operations, human resources, performance, customer relations and financial management. During her prior experience in the public sector, Ms. Thompson served as the Executive Director of a workforce board.

	Ruth Vaala-Strong is a Regional Vice President. With more than 16 years of workforce experience, Ms. Strong has extensive experience in overseeing operational functions. Her responsibilities have ranged from developing processes and procedures to overall quality assurances, and she is currently responsible for overseeing the work of all operations and the Program Directors – as well as other workforce development activities within the NYC region, assuring compliance with all policies and procedures – as well as the funding source requirements, and assuring that performance targets are achieved for the NYC region.