Service provision is designed to be flexible and "seamless." Jobseekers who are adults, dislocated workers, or welfare recipients receive assistance based on their individual needs, rather than by their funding category.

Center reception, intake, and orientation services are attractive and customer friendly. All partner agencies participate in the provision of these services so that clients can learn the full range of services available to them immediately at walk-in.

Seminars and workshops on job search techniques, labor market information, local educational opportunities, and job openings are offered frequently. Counselors are available to assist jobseekers and make referrals to specific employers. Job Clubs and networking teams are available to help jobseekers help themselves.

Intensive services, including thorough assessment of a client’s employment strengths and weaknesses, and referrals to specialized training are provided to jobseekers who require them. Training eligibility decisions are based on an individual's abilities and interests, and training options are linked to local employment opportunities.

Arbor staff provide basic and “soft” skill training on-site at its one-stop centers. Arbor also administers Individual Training Account/Voucher systems which provide access to skill training classes at local schools and other educational agencies funded through WIA, TANF, Pell Grants and other resources. Arbor negotiates and administers pre-job and on-the-job instruction, temporary work experience positions, worker retraining and internships with local employers.